127 million people voted in 2016. If 5% of them waited longer than an hour, that is still 6.3 million. Even 2.5% would be over 3 million. I would consider that to be a problem. It seems like urban areas are the ones that have the most consistent issues. I know in my city it seems like it happens in every big election and the news crews are always down there filming it. I did read a clip where they said about 5% in the 2012 election had to wait longer than an hour
Who runs those cities?
I'll hang up and listen.