I have heard other brands are in short demand and the high demand is causing prices to rise considerably.
Hopefully you'll get yours soon. If anyone here never registered with Phillips, you should do so.
How long was your wait for it?
Agree on the water reservoir. Overall, the machine has a great design, and it's smaller, but a huge swing and a miss on the water tank design. I hate that I have to almost pick up the entire thing to slide the tank off as opposed to the Dreamstation 1.
Luckily my supplier was able to send me new filters the week I got my new machine. The good news is that the disposable filters on the new one are good for 30 days instead of just two weeks.
Latest update: On 9/27, Philips confirmed they are still waiting for FDA clearance, probably a 510(k) approval, on the new design. The approval at the beginning of this month was for the new foam design, but in order to service the impacted units, it seems FDA needs a holistic review and approval process (we don't have details). No old units being re-managed, or re-manufacturered now (due to the legal reasons, the process cannot be called "repaired"). Some patients are getting new DreamStation 2 replacement machines but they are only small portion of the entire community. How lucky they are!
I was under the impression that only the affected bi-pap machines would be reconditioned and everyone else would get a Dreamstation 2 but that doesn’t sound that way.
I've been using a C-Pap for 15 years and wash the tubing, mask, filters, and water reservoir once a week. Wanted to purchase a machine that would clean it every day but, from what I've seen online, there's no safe machine out there and maybe a class action lawsuit or two IIRC.
Just curious as to what you’re using in the meantime? I have the ResMed brand machine. Luckily I haven’t had any problems with it. I will say that the replacement cushions, tubing, etc is essentially an insurance racket.
www.usa.philips.com
I actually haven't been using anything. My wife hates the snoring and usually ends up in the spare bedroom so I know she will be glad for me to get it.
I have another older Phillips’ I take on hunting trips, glad it still works, though noisier. The insurance company years ago allowed me to have a loaner when the new one was on order, but next time I was left in the lurch. I told Apria when it was my provider to quit bugging me for replacements, that I would let THEM know, you’re right about the government getting ripped off. I use a local company now, service slower, but I’m not getting all the phone messages.
