Back when i worked in fast food, if you had given me the option between being the line "cook" making the food or being the consolidator responsible for making sure everything was made right and all the orders are bagged correctly, I would choose every single time being the line cook. Beng line cook is easy compared to consolidating.
You might say "well how hard can it possibly be to put food in a bag?" Well...
- You have multiple orders coming in every minute during peak hours
- They are being made at varying speeds so you have to keep up with multiple orders at the same time
- You have to verify all the mods are correct with the line cook who made it. Or at least at the restaurant I worked at that was the responsibility of the consolidator
- You likely are doing it solo because everyone else is busy because the manager staffed the fewest possible people to work and someone likely called out so you're even more short staffed than usual
- And then you have to do it as fast as possible because every order is supposed to be completed in X number of minutes, even if it's an obscenely large order that's impossible to be completed in said time frame. And as I'm sure we all know, doing something as fast as possible is just a recipe for mistakes.
And that's not even including fixing orders that were made and entered exactly how the customer stated but they swear on their life and everything that is holy that they did not order a chicken sandwich but instead ordered a greek salad.
