Where to begin? Clearly, she has been told that she is "special" too often. I hate entitled people; they did nothing to get what they have, and therefore, have nothing to brag about. Personally, I take pride in EARNING things, and not being spoon-fed everything, but I digress. I have been angry before for things that were much worse than this. Did I cuss? Probably. However, telling a girl to "lose some weight", and launch personal attack after personal attack is an indictment on character. I have made a clerk cry when she wrongfully accused me of stealing. I gave her heat, because she deserved it, but I never called names. I never personally attacked her; I attacked her behavior. I don't recall even cussing, but my voice was filled with anger, and it overwhelmed her. There no excuses at all for this type of behavior. It's one thing to say "this is some bull****"; it's another to personally attack someone. Clearly, McHenry lacks character; this rant isn't about getting pissed off and making a mistake. She truly believes that she is above people, because she is on ESPN.
As a third-level manager, with authority to terminate, I would fire any employee who did this. She is replaceable; if ESPN fires her, there would be stacks of resumes by the next morning; likely, many of those resumes would do as well, if not better than McHenry. I need people with high character; if they show that they lack, I will terminate; those people are a dime a dozen. If you embarrass my company in that manner, I will terminate. McHenry embarrassed ESPN; as much as she believes that she is a hot-shot, she is held to a higher standard. This juvenile name-calling and insult flinging doesn't fly. Ironically, she is not above anyone; if anything, she demonstrated that she is below most people. This goes beyond "making a mistake".
Unfortunately for McHenry, I have a degree..........from Stetson (Stetson/EKU), and have a Master's in Math (UK), and graduated MCL like her. I have worked retail in between jobs, and to pay off debts (college, because, unlike McHenry, I had to pay my way; some dumb mistakes early in my career cost me scholarships. I was 17, but I was still ACCOUNTABLE for my actions). I have been insulted by customers at retail stores, because they had no idea that I was educated, or had another job. Her good looks contributed to her getting the job at ESPN more than her credentials. Not everyone is blessed with good looks. Does this give me the right to treat people like garbage? Does it give me the right to berate someone at McDonald's if they mess up my order? Does having all of my teeth give me the right (I have all of my teeth, minus the wisdom teeth that were pulled) to insult someone who does not?
Her apology wouldn't be accepted; it's not really an apology. She was making excuses, then she made up some lame apology that came 11 days, and a video too late. She's only sorry that she was caught; she thinks that it's the "high road" to not insult someone, while most of us view that as normal. If she was truly sorry, it would not have taken 12 days to make an apology. She needs to personally apologize to the person whom she insulted. Reading between the lines, it was clear that she was making excuses, and really wasn't sorry; I interpreted some rationalization. Not good enough for me, and not good enough for anyone. When I call someone out, and they begin making excuses, I tell them to not apologize since they are not truly sorry.
No towing company will receive positive reviews. Do I think that there are some dumb parking rules? Absolutely. I have been towed on some stupid rules, but the sign was posted, and I was towed. She knew, or should have known that parking at a business, and patronizing another business was grounds for her car being impounded. It's her fault. She has no one to blame but herself.
The one week suspension is a joke, a borderline insult. I would not be surprised if it were suspension with pay (what kind of sense does that make? Does one who is being disciplined deserve a free vacation?). I think termination is the appropriate course of action. Working for ESPN is a privilege, not a right.
